Order Support

NEED HELP WITH YOUR ORDER?

We’ve got you.

If you have a question about an existing Owned Heritage order, please have your order number and the email address used at checkout available.

ORDER STATUS

Once your order is confirmed, you’ll receive updates as it moves through processing, fulfillment, and shipping.

TRACKING YOUR ORDER

When your order ships, tracking information will be sent to the email address provided during checkout.

NEED ADDITIONAL HELP?

If something doesn’t look right with your order, contact the Owned Heritage support team and include your order number along with a brief description of what you need help with.

Please do not send payment information or other sensitive financial information in your message.

OWNED HERITAGE™  
ROOTS RUN DEEP.